Customer satisfaction is our biggest priority. We accept returns and exchanges within 30 days of receiving an order. Please make sure that the item to be returned or exchanged is unwashed and unworn with original tags. We do not offer an exchange on out of stock items.
All returns and exchanges should be mailed back to:
Flat 23, 3/F, Metre Centre I, No.32 Lam Hing Street, Kowloon Bay,
Kowloon, Hong Kong
852 - 23703902
Attn - WAREHOUSE
Please include an exchange/return instruction message inside the package with below-mentioned details:
Order number- Is it a Return or Exchange?- Item you want in exchange-
Please email or call us at 852-23703902 if you need further assistance with returns and exchanges.
We have no control over customs fees and they vary from country to country. Customers are responsible for paying all customs fees.
Shipping and Handling Times
95% of all orders are shipped out within 1-2 business days! Priority Orders are always shipped before the standard orders. We do not ship orders over the weekend. Any orders placed on the weekends or the holidays will be shipped on the following business day.
The cut-off time for same-day shipping for Second Day and Overnight Orders is 10 am PST. Any orders placed after that time will most likely be shipping the following business day.